Last Modified: April 4, 2026
Privacy Policy
This Privacy Policy describes how Zenith Living Arts (the “Site”, “we”, “us”, or “our”) collects, uses, stores, and discloses your Personal Information when you visit, browse, contact us, create an account, or make a purchase from this website.
Zenith Living Arts is a premium wall art brand focused on framed wall art prints, abstract wall art, minimalist wall art, motivational wall art, luxury interior decor, silent power symbols, and refined visual pieces for modern interiors.
Collecting Personal Information
When you visit the Site, we may collect certain information about your device, your interaction with the Site, and information necessary to process purchases, manage orders, provide customer support, improve website performance, and operate our online store.
We may also collect additional information if you contact us directly, submit a form, request customer support, subscribe to communications, or interact with our products and services.
In this Privacy Policy, “Personal Information” means any information that identifies, relates to, describes, can reasonably be associated with, or could reasonably be linked to an individual.
Device Information
- Examples of Personal Information collected: web browser version, IP address, device type, operating system, time zone, cookie information, pages viewed, products viewed, referring URLs, search terms, approximate location, and how you interact with the Site.
- Purpose of collection: to load the Site correctly, maintain security, prevent fraud, improve performance, understand user behavior, analyze website traffic, and improve the browsing and shopping experience.
- Source of collection: collected automatically through cookies, log files, pixels, tags, analytics tools, security tools, or similar technologies when you access or use the Site.
- Disclosure for a business purpose: shared with service providers that help us operate, secure, host, analyze, maintain, and improve the Site.
Order Information
- Examples of Personal Information collected: name, billing address, shipping address, email address, phone number, order details, purchased products, selected artwork, selected frame or size options, payment information processed securely by third-party payment providers, and transaction details.
- Purpose of collection: to process payments, fulfill orders, produce framed wall art prints, arrange shipping, send order confirmations, provide invoices, communicate with you, manage refunds or replacements, screen transactions for fraud or risk, and provide customer service.
- Source of collection: collected directly from you when you place an order, create an account, complete checkout, or contact us about an order.
- Disclosure for a business purpose: shared with payment processors, WooCommerce-related services, production partners, print-on-demand providers, fulfillment partners, logistics partners, shipping carriers, fraud prevention providers, and external service providers required to complete and deliver your order.
Customer Support Information
- Examples of Personal Information collected: name, email address, order number, shipping or billing details, message content, product issue details, photographs of damaged or incorrect items, and any other information you choose to provide.
- Purpose of collection: to provide customer support, review claims, process replacements or refunds, answer questions, resolve order issues, and improve our services.
- Source of collection: collected directly from you when you contact us by email, contact form, or other support channels.
- Disclosure for a business purpose: shared with service providers, production partners, fulfillment partners, shipping providers, or payment processors when necessary to resolve your request.
Account Information
- Examples of Personal Information collected: name, email address, username, billing address, shipping address, order history, saved preferences, and account login information.
- Purpose of collection: to create and manage your customer account, allow you to access order history, streamline checkout, manage preferences, and provide customer support.
- Source of collection: collected directly from you when you create or update an account.
- Disclosure for a business purpose: shared with website hosting, security, e-commerce, and technical service providers necessary to operate the Site.
Sharing Personal Information
We share your Personal Information with third-party service providers that help us operate the Site, process transactions, produce and fulfill products, provide customer service, improve security, analyze performance, and comply with legal obligations.
This may include, where applicable:
- Website hosting providers.
- WooCommerce and e-commerce service providers.
- Payment processors.
- Fraud prevention and security providers.
- Print-on-demand and production partners.
- Fulfillment and packaging partners.
- Shipping carriers and logistics providers.
- Analytics and performance tools.
- Email and communication service providers.
- Legal, accounting, or compliance advisors where required.
We may also disclose your Personal Information to comply with applicable laws and regulations, respond to lawful requests, enforce our policies, protect our rights, prevent fraud, or protect the rights, property, and safety of Zenith Living Arts, our customers, or others.
Using Personal Information
We use your Personal Information to provide and operate our services, including offering products for sale, presenting framed wall art collections, processing payments, fulfilling and shipping orders, providing customer support, managing returns or replacements, improving the Site, preventing fraud, and communicating with you about your order or our products.
Where consistent with your preferences and applicable law, we may also use your information to send updates, product information, promotional content, or brand communications related to Zenith Living Arts.
Lawful Basis
If you are a resident of the European Economic Area, the United Kingdom, or another jurisdiction with similar data protection rules, we process your Personal Information under one or more of the following lawful bases:
- Your consent.
- The performance of a contract between you and Zenith Living Arts.
- Compliance with legal obligations.
- Protection of vital interests.
- Tasks carried out in the public interest, where applicable.
- Our legitimate interests, provided they do not override your fundamental rights and freedoms.
Examples of legitimate interests may include website security, fraud prevention, business administration, customer support, analytics, service improvement, and protection of our intellectual property and legal rights.
Retention
When you place an order through the Site, we retain your Personal Information for our records unless and until you request its deletion, subject to applicable legal, tax, accounting, fraud prevention, dispute resolution, and business record obligations.
Customer support messages, order records, invoices, transaction information, and related communications may be retained for as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
Automatic Decision-Making
If you are a resident of the European Economic Area or another jurisdiction with similar rights, you may have the right to object to processing based solely on automated decision-making, including profiling, where such processing produces legal effects or similarly significant impacts.
We do not intentionally engage in fully automated decision-making that has a legal or similarly significant effect on customers. Limited automated systems may be used by payment processors, fraud prevention providers, security tools, or analytics services to help protect transactions, detect suspicious activity, and secure the Site.
Your Rights
GDPR
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with similar data protection rights, you may have the right to access, correct, update, erase, restrict, object to, or request portability of your Personal Information.
To exercise these rights, please contact us at [email protected].
CCPA / CPRA
If you are a resident of California, you may have the right to request access to, correction of, or deletion of the Personal Information we hold about you. You may also have the right to know what categories of Personal Information are collected, used, disclosed, or shared, subject to applicable exceptions.
To exercise these rights, please contact us at [email protected].
International Customers
Because Zenith Living Arts may sell products internationally, your Personal Information may be processed by service providers located in different countries. Where required, we rely on appropriate legal mechanisms and safeguards for international data transfers.
Cookies and Tracking Technologies
We use cookies and similar technologies to operate the Site, support WooCommerce shopping functionality, maintain security, analyze performance, remember preferences, and improve the browsing experience.
For more information about how cookies are used, please review our Cookie Policy.
Marketing Communications
If you subscribe to marketing communications, you may receive emails about Zenith Living Arts products, collections, offers, updates, or related content. You may unsubscribe at any time by using the unsubscribe link in the email where available or by contacting us.
We do not require you to subscribe to marketing communications in order to place an order.
Do Not Track
Please note that we do not alter our data collection and usage practices in response to “Do Not Track” signals, as there is no consistent industry standard for responding to such signals.
Security
We use reasonable technical and organizational measures designed to protect Personal Information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
Minors
The Site is not intended for children or minors under the age of majority in their jurisdiction. We do not knowingly collect Personal Information from children. If you believe that a minor has provided us with Personal Information, please contact us so we can review and delete the information where appropriate.
Changes
We may update this Privacy Policy from time to time to reflect changes in our practices, website functionality, third-party services, business operations, legal requirements, or regulatory obligations.
Any changes will be posted on this page, and the revision date will be updated accordingly.
Contact Information
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or want to make a complaint, please contact us by email at [email protected].
If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.
For dispute resolution procedures and general website terms, please refer to our Terms of Service.